Privacy policy

Privacy Policy

Who is responsible for your data
XmasLand, operated by Juan David Rodriguez Telles, located at Otilio Montaño #77, C.P. 62587, Cuernavaca, Morelos, Mexico, is responsible for the processing of your personal data. Contact: xmasland2026@outlook.com.

What data we collect

  • Purchase data: name, email address, phone number, shipping and billing address, and the products you buy.
  • Payment data: processed securely by Shopify Payments and other payment providers. We do not store your full card numbers.
  • Browsing data: IP address, device and browser type, pages visited and cookies, so the store works and to measure its performance.

How we use your data

  • To process, ship and track your orders.
  • To handle inquiries, returns and claims.
  • To send you order notifications (confirmation and tracking).
  • To prevent fraud and comply with legal obligations.
  • To improve the store and, if you agree, send you promotions. You can unsubscribe at any time.

Who we share your data with
Only with those we need to fulfill your order: the Shopify platform, payment processors, suppliers and carriers that prepare and deliver the product, and any analytics or advertising tools we use. Some of them may be located in other countries. We do not sell your personal data. We may also share it if required by a competent authority.

Cookies
We use cookies and similar technologies to remember your cart, keep your session and analyze traffic. You can disable them in your browser settings, although some features of the store may stop working.

Your rights
You can access, correct or delete your data, object to its use, and withdraw your consent by writing to xmasland2026@outlook.com. If you live in the United States, you can also ask us to delete your data or to tell you what information we hold about you. We will respond within 20 business days.

Retention
We keep your data for as long as necessary to handle your order and meet legal or tax obligations.

Minors
This store is not directed to people under 18 years of age. We do not knowingly collect data from minors.

Changes to this policy
We may update this policy at any time. The current version is the one published on this page.

Contact
For any privacy question, write to us at xmasland2026@outlook.com.